Summary:
A lesson in usability gleaned from a bad operation’s decision at an already quirky hotel.
Episode Topics:
- User’s want information, quickly and easily
- Advantages of user testing
- movement for more than 2 seconds, transition quickly
- dangers of sound
- avoid movement
- first impressions count
- Attention Deficit… Oh, Something Shiny
- avoid Welcome text
Books mentioned:
- Don’t Make Me Think, by Steve Krug
- Prioritizing Web Usability, by Jakob Nielsen
- Information Foraging Theory: Adaptive Interaction with Information, by Peter Pirolli
Websites mentioned: Use It